The local high school in Frostfield is Hazelnut High.
The Frostfield Clinic is the local hospital.
- Mayor Mallow - The mayor of the town and a closer in the Cupcakeria.
- Scarlett - The lead singer of Scarlett and the Shakers.
- Willow - Papa's Cupcakeria worker.
- Sasha - Student at Hazelnut High School and cheesemaker apprentice at Churnsmith Creamery.
- Clair - Physician at Frostfield Clinic Emergency Department. Sasha's mother.
- Vincent - Mailman. Sasha's father.